Empower daily life with intelligence, lighten trivial life burden
TERMS OF SERVICE
Four Detailed Brand Service Commitments To All Users
1. Transparent Transaction Commitment: Publicize complete shipping, return, refund, pricing and after-sales rules on independent policy pages; mark final-sale, custom-made, non-returnable items clearly on each product detail page to eliminate information asymmetry.
2. Privacy Full Protection Commitment: Encrypt all checkout address, contact number, payment record and browsing trajectory data; never share user consumption preference data with third-party marketing platforms without written authorization; delete idle user data actively upon logout application.
3. Standardized After-Sales Commitment: Follow published unified after-sales standards, not arbitrarily raising return threshold, not deducting unreasonable handling fees for qualified return orders, reply after-sales application within regulated working hours steadily.
4. Humane Dispute Handling Commitment: Adopt objective evidence-based review mechanism for all shopping disputes; listen to user demands patiently, avoid peremptory unilateral disposal, prioritize negotiation to solve consumption contradictions.
User Supplementary Agreement: Users promise to abide all site rules, use platform rationally, and bear liability for personal violation behaviors voluntarily.